www.winnerpokies.com (hereafter referred to as “we” or “us” or “our” or “website”), provides its services (the “Service”) to make it easy for users (hereafter referred to as “you” or “your” or “user”) to play online. We have provided this privacy policy to help you understand how we collect, use and safeguard your information for the purpose of operating our online poker services.
This Privacy Policy is designed to help you understand what information you may provide, how we use and share the information and how we will not use or share information, and your choices when using the “website”.
We believe that you should have control over your information including how it is shared with others. We will not use or share your information with anyone, except as described in this Privacy Policy.
If you have questions about the Privacy Policy or would like to suggest improvements, please contact us. Please Click Here to contact us
Before submitting information to the Site, please read this Privacy Policy. By visiting the Site, submitting information, or using any of our services, you acknowledge that you accept the practices and policies outlined in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use the Site.
1. PERSONAL INFORMATION:
We collect personal information when you use our online services, make customer enquiries, register for information or other services, or when you respond to us. Selected third parties, to whom you have chosen to disclose your personal information, may also provide us with your personal information. The types of personal information we may collect could include, for example, your name and e-mail address, home address, telephone number, lifestyle and other information collected on registration or through online surveys or questionnaires.
2. HOW YOUR INFORMATION IS PROCESSED:
2.1 If you choose to provide us with personal information, your personal information will be processed to allow us to provide you with online pokies/gambling services; process any of your requests for information; provide customer support services; enable the depositing and withdrawal of funds via payment settlement service providers; market our services or products; improve the content of our website; notify you about updates to our website, software and/or services; and support any of the intended purposes stated at the time at which your information was collected, in accordance with your preferences.
2.2 We may publicise any major winnings earned by you by simply giving your username, country of origin, amount of winning and associated game – whereby you agree to this limited use of your details for this sole purpose, unless you otherwise contact us to revoke such implied consent.
3. TO WHOM YOUR INFORMATION IS DISCLOSED (“RECIPIENTS”):
3.1 Our information may be disclosed for processing to any other companies within the Group and their employees; any third party service providers who use your personal information to provide services to us – such as: payment settlement service providers, marketing service providers (including affiliates), data verifiers and financial institutions, to the extent necessary for the completion of payments, joint marketing campaigns, facilitate the opening of new accounts, and fraud prevention for services provided through our website; or any auditors or contractors or other advisers auditing any of the Group's business processes, potential purchasers or investors in any company within the Group. Any processing performed by any recipients will be governed by the necessary data processing agreement in the form and substance required by applicable law, thereby preserving your rights under applicable data protection laws.
3.2 We ensure that your information will not be disclosed to government institutions or authorities unless:
a) we have your written consent to share such personally identifiable information with third parties;
b) we require your personally identifiable information to provide the services that you have requested (if any);
c) we respond to subpoenas, court orders or legal process;
d) we find that your actions on our web sites violate our terms of service, or any of our usage guidelines for specific services
3.3 In addition, we reserve the right to disclose and transfer your personal data to our respective payment settlement service providers and financial institutions to the extent necessary for the completion of payments for services provided through our website.
3.4 We may also permit selected third parties to use such data, to provide you with information about related services which may be of interest to you and we or they may contact you about these.
4. SECURITY:
4.1 Keeping your data safe is our paramount concern.
4.2 Internal access to all data is limited and strictly monitored. We have implemented suitable security policies, rules and technical measures to protect and safeguard the personal data under our control from unauthorized access, improper use or disclosure, unauthorized modification, unlawful destruction or accidental loss.
4.3 All our employees and data processors or handlers who have access to, and are associated with the processing of your personal information, are obliged to respect the confidential nature of your information pursuant to applicable data protection and privacy laws.
4.4 We maintain a variety of safeguards designed to protect your personal information from unauthorized access and disclosure. You should be aware, however, that the website has no control over the security of other websites on the Internet that you might visit even when a link may appear to those websites from our Site. If you share your computer or use a computer that is accessed by the general public, remember to sign off and close your browser window when you have finished your session. This will help to ensure that others cannot access your personal information.
4.5 We want you to feel confident using the Site. However, no system can be completely secure. Therefore, although we take commercially reasonable steps to secure your information, we do not promise, and you should not expect, that your personal information, searches or other communications always will remain secure. In the event of a breach of the confidentiality or security of your personal information, we will notify you if reasonably possible and as reasonably necessary so that you can take appropriate protective steps. We may notify you under such circumstances using the email address (es) we have on record for you. You should also take care with how you handle and disclose your personal information.
5. COOKIES:
We may send you a permanent cookie when you register with us. A cookie is a small file that can be placed on your computer's hard disk for record-keeping purposes. Cookies can help us to recognize you when you next visit our website, note the advertisements you click on and the other sites you enter via a link from our website. This allows us to tailor the service we provide to your preferences. We may also use the data generated from cookies to compile statistical data on your use of our website. You are not obliged to accept a cookie from us or from any other website. You can modify your browser so that it will not accept cookies. Please consult the “Help” section of your browser for instructions on how to do so correctly. However, for legitimate security reasons, we may refuse access to specific website content unless you accept the use of a cookie or similar device.
6. PROTECTION OF MINORS:
The services provided on this website are not intended for or directed to minors or persons under the age of legal consent. Any person who provides their information to us represents to us that they are 18 years of age or over the age of legal consent in their jurisdiction. We reserve the right to access and verify any personal information submitted by or collected from you. If we become aware that a minor has attempted to or has submitted personal information via this website, we may not accept this information and may take steps to remove such information from our records.
7. KNOW YOUR CUSTOMER (KYC):
7.1 As with most reputable operators, at www.winnerpokies.com we perform due diligence checks to ascertain relevant security information from our clients. We do this to:
a) Protect our customers against fraud;
b) Ensure our customers are over 18 years of age;
c) Ensure that payments we pay out, are made to the actual account holder;
d) Prevent money laundering;
e) Prevent bonus abuse
7.2 As part of this, we request proof of identity and proof of address when you make your first withdrawal request. This is easily done once logged into your www.winnerpokies.com Account, within the “Profile” tab under “Identification”, where you can scan and upload the required suitable documents.
7.3 For proof of identity, we will require a scan or photo of a government issued photo ID, such as a driver’s license, passport or national ID card (any confidential information can be blocked out as appropriate).
7.4 For proof of address we will require a scan or photo of a recent utility bill, bank statement or telephone bill that shows your name and address clearly (any confidential information can be blocked out as appropriate).
7.5 When making a deposit or withdrawal by credit or debit card for the first time, for any requests over ______________ (amount) we will require a scanned copy or photo of the card used. Please note: the type of card, name on the card and the last 4 digits of the main number, must be clearly visible (any other card numbers can be blocked out, as appropriate).
8. MARKETING NOTIFICATIONS:
As a registered user, you expressly agree that we have the right to send you emails and other forms of notifications and messages (e.g., postal mail notifications, telephone calls, etc.) about special promotions, surveys, contests, bonuses, sweepstakes and newsletters. To properly assess the effectiveness of these notices and messages, we may attach a traceable URL or other mechanism that provides us with confirmation when you open an email or respond to a notification. At any time you may request to discontinue receiving these emails or other notifications by unsubscribing within the email or by sending us a message. Click here to send us a message.
9. LINKS TO OTHER WEBSITES:
The website may contain links to other websites, including but not limited to businesses, nonprofits and other organizations. www.winnerpokies.com is not responsible for the privacy practices or the content of other websites that may be linked to the website.
10. AGREEMENT:
If you choose to use the website, your use is subject to the current Terms of Service and Privacy Policy and you consent to our limited use of information as outlined in our Privacy Policy. We reserve the right to change this Privacy Policy from time to time. If we do make changes, we will indicate the date the changes were made at the top of our Privacy Policy. Non-material changes are effective upon posting. Material changes are effective 15 days after posting. Unless stated otherwise, our current Privacy Policy applies to all information in our possession.
11. INFORMATION YOU PUBLICLY POST:
Any Publicly Available Content is available to the public without any expectation of privacy or confidentiality. Copies may remain viewable in cached and archived pages or if other users have copied or stored your Publicly Available Content even if you remove the Publicly Available Content. To request removal of your personal information from these areas of the site, contact us using the information below. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why. The profile you create on our site will be publicly visible.
12. OPTING OUT OF COMMUNICATIONS:
You can choose to opt out of receiving emails from www.winnerpokies.com by clicking on the “unsubscribe” link in any such e-mail. Please note that once we receive your request, it may take an additional period of time for your opt-out to become effective. Your unsubscribe change will be processed promptly, and in no event longer than 10 business days. Alternatively, you may email us.
13. CONTACT INFORMATION:
Any question or suggestion regarding WinnerPokies.com privacy policy please email us here